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Refunds & Exchanges

Refunds & Exchanges
Scentations guaranties 100% fragrance satisfaction, but if there is any reason that you are not satisfied we are happy to offer a refund or exchange within 7 days of receiving your purchase. Please contact customerservice@scentations.com or call 800-748-7648 for all refunds and exchange requests.

Damaged Items
If you receive items that have been damaged during shipping, please contact our customer service department within 7 days of receiving your purchase. We will send a replacement for all broken items.